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Privacy Policy
Snowbird Ship Privacy Policy
Updated and Effective: 04/07/2025
Welcome! This Privacy Policy (“Policy”) explains how Snowbird Ship Inc. (“Snowbird Ship,” “we,” “our”) collects, uses, discloses, and safeguards information when you visit snowbirdship.com or interact with any feature, mobile experience, or service that links to this Policy (collectively, the “Site”).
By accessing the Site or using our vehicle-shipping services, you agree to this Policy and to our Terms & Conditions (which include a link to this Policy).
Table of Contents
- Data We Collect
- How We Use Data
- How We Share Data
- Cookies, Analytics & Advertising Choices
- Your Rights & Choices
- Security & Data Retention
- Children’s Privacy
- International Transfers
- Changes to This Policy
- Contact Us
1. Data We Collect
| Category | Examples & Sources |
|---|---|
| Identifiers & Contact | Name, postal address, email, phone, VIN, pickup/drop ZIP — provided by you at quote, booking, or chat. |
| Payment & Commercial | Last four digits of card, billing ZIP, transaction totals (processed by PCI-compliant gateway). |
| Device & Usage | IP address, browser type, pages viewed, clicks, referring URL, mobile IDs — collected via cookies, pixels, SDKs. |
| Location | Approximate geolocation from IP and, if you enable GPS tracking links, real-time carrier position. |
| Communications | Emails, calls, SMS, chat transcripts (for quality assurance). SMS/MMS/RCS opt-in data and consents are never sold or shared with third parties. |
We may enrich records with third-party VIN decoders, marketing partners, and public sources.
2. How We Use Data
- Provide & Improve Services – quote calculations, booking, shipment tracking, customer support.
- Personalize Content & Offers – recommend services, lanes, or protective add-ons based on your history.
- Marketing – send email/SMS promotions (opt-out anytime).
- Security & Fraud Prevention – detect misuse, verify identity, audit logs.
- Legal & Compliance – respond to subpoenas, enforce contracts, fulfill regulatory duties.
We aggregate or de-identify data where possible for analytics.
3. How We Share Data
| Recipient | Purpose |
|---|---|
| Service Providers | Payment processors, cloud hosting, customer-support tools — bound by contract to protect data. |
| Carrier Partners | Limited details (name, phone, pickup/drop info) needed to transport your vehicle. |
| Affiliates / Successors | Corporate transactions (merger, acquisition) with comparable privacy safeguards. |
| Legal Authorities | When required by law or to protect Snowbird Ship or others. |
We do not sell or rent personal data, and we do not share mobile opt-in data or consent records with third parties for their own marketing.
4. Cookies, Analytics & Advertising Choices
We and select partners (e.g., Google Analytics) use cookies, pixels, and SDKs to measure traffic and serve relevant ads.
- Manage cookies via our Cookie Preferences link or your browser settings.
- Opt-out of cross-site ads via the DAA or NAI tools.
5. Your Rights & Choices
Depending on your location, you may have rights to access, correct, delete, or port personal data and to opt out of targeted advertising.
- Submit requests to privacy@snowbirdship.com or 1-855-200-5114.
- We will verify your identity before fulfilling a request.
- Marketing emails include an unsubscribe link; reply “STOP” to opt out of SMS.
6. Security & Data Retention
We employ TLS 1.3 encryption, least-privilege RBAC, and regular penetration testing. Data is retained only as long as necessary for shipping, legal, or accounting purposes, then securely deleted or de-identified.
7. Children’s Privacy
The Site is not directed to children under 13. We do not knowingly collect personal data from anyone under 13. Parents may contact us for deletion.
8. International Transfers
We operate in the United States; by using our services you consent to transferring your data to the U.S., where laws may differ from those in your country.
9. Changes to This Policy
We may update this Policy periodically. Material changes will be posted here and, where required, notified via email or prominent Site notice. “Last updated” date reflects latest revision.
10. Contact Us
Questions or concerns?
Email: privacy@snowbirdship.com
Call: 1-855-200-5114
Mail: Snowbird Ship Inc., 11900 Biscayne Blvd, Ste 602, Miami, FL 33181
Mobile Opt-In Data Statement
Snowbird Ship collects mobile phone numbers and explicit SMS consent solely to provide shipping updates and promotions you request. We will not share, sell, or rent mobile opt-in data or consent with any third party for their own marketing purposes.